Support that fits the problem.
From legacy A2D2 imaging systems to everyday computer problems, CTI Solutions offers remote assistance, consultation, hardware repair, and limited local on-site service.
Two kinds of technology support.One straightforward approach.
Select the category that most closely matches your problem. If you are unsure, simply contact us and we will help point you in the right direction.
A2D2 Imaging Services
Independent technical support for legacy Ann Arbor Digital Devices imaging equipment and software.
- Imaging software troubleshooting
- Acquisition and configuration assistance
- Imager wiring inspection and replacement
- Internal imager hardware repair
- Remote support and shipped-equipment evaluation
Computer & IT Services
Practical troubleshooting, setup, and repair services for home users and small businesses.
- Windows and software troubleshooting
- Computer setup and configuration
- Hardware diagnosis and repair
- Internal component replacement
- Limited local on-site service
Get help in the way that makes sense.
These options may be used for either A2D2 or general computer support, depending on the problem.
Email Guidance
Initial troubleshooting questions, basic guidance, and help determining the most appropriate next step.
Phone Support
Scheduled step-by-step guidance and consultation for software, configuration, or general troubleshooting.
Remote Connection
Live remote diagnostic sessions, software installation, configuration, and troubleshooting through a secure connection.
Experienced help for equipment that is still in use.
Ann Arbor Digital Devices is no longer operating, but many practices still rely on its imaging systems. CTI Solutions provides independent diagnostics and repair based on years of hands-on A2D2 experience.
Wire Replacement
Inspection and replacement of damaged or faulty internal imager wiring.
Internal Hardware Replacement
Repair or replacement of internal imager components, depending on equipment and parts availability.
Other Equipment Repairs
Unlisted failures and equipment conditions are evaluated individually before work is approved.
Shipping and Parts
Shipping charges and replacement parts are additional when applicable.
Repair, troubleshooting, and local assistance.
Computer service is available remotely, through bench repair, or on-site within a limited local service area when appropriate.
Hardware Repair
Diagnosis, repair, or replacement of internal components such as memory, drives, and power supplies.
On-Site Diagnostics
In-person system diagnostics for a home or office within the available local service area.
On-Site Repair
Computer hardware and component repair performed on-site when the problem and location allow it.
You approve paid work before it begins.
Describe the problem
Send the symptoms, equipment details, error messages, and anything you have already tried.
We identify the service
We determine whether email guidance, scheduled support, remote access, or physical repair is appropriate.
You approve the next step
Any cost, repair arrangement, or paid support session is explained before the work begins.
Still not sure which service applies?
Send us the equipment details, symptoms, error messages, and anything you have already tried. We will help identify the most practical next step.
Prices shown are service rates and may not include replacement parts, materials, shipping, travel, or other necessary expenses unless specifically stated. Creative Technical & IT Solutions, LLC is an independent service provider and is not affiliated with Ann Arbor Digital Devices. Service availability depends on the equipment, software version, parts availability, system condition, location, and scheduling.