Technical experienceyou can rely on.
Creative Technical & IT Solutions, LLC combines practical computer support and hardware repair with highly specialized experience supporting legacy A2D2 imaging systems.
Hands-on technical experience
Years spent diagnosing and repairing specialized imaging and computer systems.
A2D2 leadership
Head of Diagnostics, Repair, and Technical Support at Ann Arbor Digital Devices.
A2D2 closes
The original company and its update services cease operating, leaving users without manufacturer support.
CTI Solutions begins
Created to preserve knowledgeable A2D2 assistance while also serving broader computer and IT needs.
The original manufacturer closed. The need for knowledgeable support did not.
Richard Schaffer founded CTI Solutions so practices that still depend on Ann Arbor Digital Devices equipment would have somewhere experienced to turn. After more than 15 years working directly with A2D2 systems, he understands the relationship between the software, computer, acquisition hardware, wiring, storage, and daily clinical workflow.
CTI Solutions was also built to provide the same practical approach to ordinary computer and IT problems. We perform computer diagnostics and hardware repair, software troubleshooting, system setup, remote assistance, and limited local on-site service when location and circumstances make it practical.
The goal is simple: identify the actual problem, explain the realistic options, and help the customer choose the most sensible next step.
Straightforward support without unnecessary confusion.
Technology support should leave you with a clearer understanding of the problem—not more uncertainty.
Find the real cause
We look beyond the visible symptom to determine whether the problem involves software, configuration, storage, wiring, hardware, or the computer itself.
Make the options understandable
We explain what appears to be wrong, what can realistically be done, and what additional information may still be needed.
Choose a practical solution
We recommend repair, remote assistance, replacement, or another path based on what makes sense—not simply on what costs the most.
Specialized knowledge and everyday technical support.
CTI Solutions serves both A2D2 users and customers with general computer and technology needs.
A2D2 Imaging Systems
Independent support for legacy imaging equipment and software after Ann Arbor Digital Devices closed.
- Acquisition and software problems
- Imager wiring and internal hardware
- Storage, directory, and communication issues
Computer & IT Support
Diagnosis, repair, setup, and troubleshooting for individuals, home offices, and small businesses.
- Computer hardware diagnosis and repair
- Software and Windows troubleshooting
- System setup and component replacement
Flexible Assistance
Different problems require different kinds of help, from a quick answer to hands-on repair.
- Email, phone, and remote support
- Bench-based hardware repair
- Limited local on-site diagnostics
Practical help built on four simple principles.
Diagnose before recommending
Replacement is not automatically the answer. The first job is determining what actually failed.
Communicate clearly
Technical details are explained in plain language so customers understand their choices.
Be realistic
If a repair is impractical because of location, shipping, parts, cost, or equipment condition, we say so.
Get approval first
Customers are told about paid work and realistic costs before the service or repair begins.
Experience matters—especially when the original manufacturer is gone.
Whether you need help with an A2D2 imaging system or an everyday computer problem, tell us what is happening and we will help identify the most practical next step.
Creative Technical & IT Solutions, LLC is an independent service provider and is not affiliated with Ann Arbor Digital Devices. Service availability depends on the problem, equipment, software, parts, location, shipping requirements, and scheduling.